| Name | Proactive Service Canvas |
| Creator | QUT Chair in Digital Economy |
| Usage | Assist organisations to deliver value before customers are aware of these needs themselves. |
| More Info | QUT Business School – “How predictive analytics is fundamentally changing business” |
Discussion
New Proactive Service Design Canvas from PwC Chair in Digital Economy. #proactiveorganisation https://t.co/ty63NJdtaO
— Ben Sorensen (@ben_sorensen) March 30, 2016