Proactive Service Canvas

Proactive Service Canvas by the QUT Chair in Digital Economy

Post author By Canvas Library
Post date January 23, 2019
1 Comment on Proactive Service Canvas

Name	Proactive Service Canvas
Creator	QUT Chair in Digital Economy
Usage	Assist organisations to deliver value before customers are aware of these needs themselves.
More Info	QUT Business School – “How predictive analytics is fundamentally changing business”

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New Proactive Service Design Canvas from PwC Chair in Digital Economy. #proactiveorganisation https://t.co/ty63NJdtaO
— Ben Sorensen (@ben_sorensen) March 30, 2016

Tags chair in digital economy, customer journey, cx, digital, queensland, qut, service design, services, ux

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