| Name | Chatbot Design Canvas Version 2 |
| Creator | Srini Janarthanam |
| Usage | Utilise this canvas to start the high level design of a chatbot and align all stakeholders. It helps a user perform the required analysis to start the chatbot design. |
| More Info | “Getting started with chatbot design – UXDesign.cc“ |
This canvas replaces the initial version 1 of the canvas. As the author Srini Janarthanam notes:
…over the last two years, conversational AI technology has evolved catering to the needs of the industry and user communities. In view of these changes, I believe it is time to revisit the canvas and redesign it.
Srini Janarthanam